Privacy Policy
Last updated: June 6, 2026
This Privacy Policy explains how KLıC.gg, Inc. (“KLıC,” “we,” “our,” or “us”) collects, uses, and protects your personal data when you use our website and services (“Service”). By accessing or using KLıC, you agree to the practices described below. If you are located in the European Economic Area (EEA), the United Kingdom (UK), a U.S. state with a consumer privacy law, or other jurisdictions with data protection laws, this Privacy Policy also outlines your rights under those laws, including the General Data Protection Regulation (GDPR), the UK GDPR, and the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA/CPRA”).
1. Information We Collect
Personal Data
When you register or use KLıC, we may collect:
- Name and email address
- Username or display name
- Phone number
- Address (if applicable)
- Profile photo or social media info (if signing in through Google, Facebook, etc.)
Payment & Transaction Data
When you purchase tickets, make in-app purchases, or receive creator payouts, our payment and payout providers collect and process billing and transaction information on our behalf. We may receive limited transaction records (such as amounts, dates, and the last four digits of a card or a payment token), but we do not store full payment card numbers. For tax purposes, our payment and payout providers may also collect tax documentation (such as IRS Form W-9 or W-8) directly from you.
Content & Communications Data
- Streams, videos, images, posts, chat messages, and other content you create or upload
- Messages, support tickets, and other communications you send to us or to other users
Usage Data
- IP address and browser type
- Pages visited and time spent
- Device info (OS, device ID, screen resolution)
- Session logs and diagnostic info
Social Media Logins
If you sign up through a third-party platform (e.g., Google or Facebook), we may collect account details such as:
- Name and email address
- Profile photo and basic bio
- Friends or followers (if you grant permission)
2. Legal Basis for Processing (EEA/UK Users)
- Your consent
- The performance of a contract
- Compliance with legal obligations
- Our legitimate interests (e.g., improving the Service, ensuring platform security)
3. Cookies & Tracking Technologies
KLıC uses cookies and similar tools (e.g., web beacons, tags, scripts) to:
- Authenticate users
- Store preferences and language settings
- Measure and improve performance
- Track usage patterns
You can control cookies via your browser settings. Learn more in our Cookie Policy.
4. How We Use Your Data
- Provide, maintain, and improve the Service
- Create and manage your account
- Process payments for tickets and in-app purchases, and pay out earnings to creators
- Support creator monetization in accordance with our Creator Agreement
- Contact you with updates or important info
- Respond to support or feedback requests
- Offer personalized experiences and content
- Enforce our Terms of Service and community safety
- Detect, prevent, and address fraud, abuse, and other harmful activity
- Analyze usage and measure performance, including through analytics providers such as Mixpanel
- Comply with applicable laws and regulations
5. When We Share Your Information
- Service providers and processors who help us operate the Service, including:
- Xsolla, which processes payments for tickets and other purchases and receives the billing and transaction data needed to complete those payments;
- Trolley, which processes creator payouts and receives the payee and transaction data (and tax documentation, such as Form W-9 or W-8) needed to disburse and report earnings;
- Apple App Store and Google Play, which process in-app purchases made through their respective platforms and handle the associated billing information under their own privacy policies;
- Mixpanel, which receives usage and device data so we can analyze and improve the Service;
- other providers assisting with hosting, infrastructure, and support operations.
- Affiliates and subsidiaries under the same privacy obligations
- Business partners for co-branded promotions or events
- Other users when you participate in public features (e.g., chat, streams, or profiles)
- Legal authorities when required by law or subpoena
- In case of mergers, acquisitions, or restructuring
These third parties receive only the information needed to perform their services and are required to protect it. We do not sell your personal data, and we do not share it for cross-context behavioral advertising as those terms are defined under the CCPA/CPRA and other applicable U.S. state privacy laws.
6. Your Data Rights
- Access the data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent or object to certain processing
- Export your data in a portable format
If you are in the EEA or UK, you may also:
- Lodge a complaint with your data protection authority
- Request restriction of processing
If you are a resident of California or another U.S. state with a consumer privacy law, you may also have the right to know what personal data we collect and how we use and disclose it, to request access to or deletion of that data, to correct inaccurate data, to opt out of the sale or sharing of personal data (note that we do not sell or share personal data as described above), and to not be discriminated against for exercising your rights. These rights are provided under the CCPA/CPRA and other applicable U.S. state privacy laws and may vary by jurisdiction.
You can manage your data by logging into your account or contacting us at support@klic.gg. We will not discriminate against you for exercising any of these rights.
7. Retention
We retain your data only for as long as necessary to:
- Provide services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Usage data may be retained longer for security and analytics purposes.
8. Data Transfers
KLıC is based in the United States. If you are outside the U.S., your information may be transferred to and processed in the U.S. or other jurisdictions with different data protection laws.
We rely on Standard Contractual Clauses (SCCs) or similar safeguards for EEA, UK, and Swiss users.
We rely on Standard Contractual Clauses (SCCs) or similar safeguards for EEA, UK, and Swiss users.
9. Children’s Privacy
You must be at least 13 years old to use KLıC. Users under the age of 18 must have the consent of a parent or legal guardian to use the Service. KLıC is not intended for children under 13, and we do not knowingly collect personal data from anyone under 13, consistent with the Children’s Online Privacy Protection Act (COPPA). If you believe a child under 13 has provided us with personal data, or if you are a parent or guardian who would like a minor’s account or data removed, contact support@klic.gg and we will promptly delete the data.
10. Data Security
We use administrative, technical, and physical safeguards to protect your data, including encryption where appropriate. However, no system is 100% secure.
11. Third-Party Links
KLıC may include links to external websites. We are not responsible for their content or privacy practices. Please review their privacy policies before interacting with them.
12. Updates to This Policy
We may update this Privacy Policy as practices evolve or laws change. If we make material changes, we’ll notify you via email or on the website. Check this page periodically for updates.
13. Contact Us
For questions, requests, or feedback regarding this Privacy Policy, contact us at support@klic.gg.